How it works
How one order moves from flat to kitchen to doorstep
Every status of a Book My Food order, from payment_pending to delivered, who is allowed to move it, and what the resident, the kitchen and the rider see at each step.
· 7 min read
Blog
Guides for society cafes and residents
How ordering, the kitchen and deliveries work in practice, with real screens from the Book My Food demo store.
For cafes
Moving a society cafe off WhatsApp and the order notebook
A practical guide for cafe and kitchen owners inside a residential society: where WhatsApp-and-notebook ordering breaks down, what to change first, and a four-week plan to switch without losing your regulars.
· 8 min read
For residents
Your first order on the Book My Food demo store, in under a minute
A resident's walkthrough of the demo store: log in with the on-screen code, set your flat, customise a coffee, apply WELCOME50, pay with the simulated gateway and land on the live tracker.
· 5 min read
Prefer step-by-step lessons?
The Learn section has a short lesson for each role: residents, kitchen staff, riders and owners.